How We Handle Your Information
Your privacy matters to us. This page explains, in plain language, what information this website gathers, why it is gathered and what choices you have. By using the site, you agree to the practices described here, alongside our Terms of Use.
Information We Collect
We collect two kinds of information:
- Details you choose to share, such as your name and email address when you send us a message or sign up for updates.
- Details gathered automatically, such as the type of device and browser you use, the pages you visit, how long you stay and the general region you are browsing from.
We do not ask for payment details, and we never knowingly collect information from anyone under 18.
How We Use It
We use your information to:
- reply to questions and feedback;
- send newsletters you have asked for, which you can stop at any time;
- understand which pages are helpful so we can improve them;
- keep the site secure and working properly.
Cookies
Cookies are small files saved on your device that help a website remember things, such as your preferences or whether you have visited before. Some are essential for the site to run; others help us measure visits. You can block or delete cookies through your browser settings, although a few features may not work as smoothly afterwards.
Sharing With Others
We do not sell your personal information. We may share limited data with trusted service providers who help us run the site, such as hosting or visitor statistics services, and only for those purposes. We may also disclose information if the law requires it. Some pages contain links to other websites, which have their own privacy rules, so please check them separately.
Keeping Your Data Safe
We use sensible safeguards, including encrypted connections and restricted access, to protect your information. We keep it only for as long as it is needed. No online system is completely risk-free, but we work hard to reduce the chances of misuse.
Your Rights
Under UK data protection law, you can ask to see the information we hold about you, correct it, delete it, limit how it is used or object to its use. You may also withdraw consent at any time and complain to the Information Commissioner's Office if you feel your data has been mishandled.
Updates to This Policy
We may revise this policy from time to time. When we do, the updated version will appear on this page, and significant changes will be clearly highlighted.
Get in Touch
If you have a question or would like to make a request about your data, email us at info@bgvh.org.uk or use our contact page. We aim to respond within one month.